Emergency numbers

If you or someone else might be in danger of hurting themselves or others, call 911 or go to the hospital emergency right away. Further emergency contact information for physical and mental health resources are available below.

 

Ambulance, fire, police

Call 9-1-1

Poison control

Call 1-800-567-8911

Alcohol & drug information referral service

Alcohol & Drug Information Referral Service (ADIRS) provides free, confidential information and referral services to British Columbians in need of support with any kind of substance use issue (alcohol or other drugs).

Phone: 1-800-663-1441

Vancouver access & assessment centre

Access and Assessment Centre (AAC) is an alternative to the Emergency Department for people having a non-life threatening mental health and/or substance use issue.

Call or walk in any time, 24/7, 365 days a year: (604) 675-3700

Joseph & Rosalie Segal & Family Health Centre,
Level 1 East Entrance
803 West 12th Avenue

HealthLink BC

HealthLink BC is a 24-hour resource for non-emergency health information and advice.

Phone: dial 8-1-1

or for deaf or hearing-impaired call: 1 (866) 889-4700

Crisis intervention & suicide prevention centre

24-hour line for confidential and free emotional support.

Phone: (604) 872-3311
Deaf or hearing-impaired call: 1 (866) 872-0113

Youth in BC distress line

24-hour distress line for youths in crisis.

Phone: (604) 872-3311

 

Additional resources

 

Mental health teams

Strathcona Mental Health Team
330 Heatley Avenue, Vancouver
(604) 253-4401

West End Community Mental Health Team
1128 Hornby Street, Vancouver
(604) 331-8904

South Mental Health Team
1200 W 73rd Avenue #22, Vancouver
(604) 266-6124

Housing & homelessness

Carnegie Outreach
360 Jackson Street, Vancouver
(604) 665-3318

Neighbourhood Housing Society
380 Main Street
668 Powell Street
40 East Hastings Street
Vancouver
(604) 331-8757

PHS Community Services Society
20 West Hastings Street, Vancouver
(604) 683-0073

Vancouver Native Housing Society
1726 East Hastings Street, Vancouver
(604) 320-3312

Emergency shelter

Aboriginal Shelter
201 Central Street, Vancouver
(604) 682-5556

Lookout Society
346 Alexander Street, Vancouver
(604) 681-9126

Triage: RainCity Housing
707 Powell Street, Vancouver
(604) 254-3700

 

Advocacy & legal services

Access Pro Bono
#300-845 Cambie St, Vancouver
1-877-762-6664

Battered Women’s Support Services
PO Box 21503
1424 Commercial Dr. Vancouver
(604) 687-1867

Disability Alliance BC
#204-456 West Broadway, Vancouver
1-800-663-1278

Community Legal Assistance Society
1140 West Pender St, Vancouver
(604) 685-3425

CRA Tax Services
468 Terminal Ave, Vancouver
1-800-959-8281

DTES Women’s Centre
302 Columbia St, Vancouver
(604) 681-8480

First United Advocacy
542 East Hastings, Vancouver
(604) 251-3323

GST Credit Infoline
1-800-387-1193

Law Students Legal Advice Program
Allard Hall, 1822 East Mall #129 UBC, Vancouver
(604) 822-5791

LawLine
#311b-938 Howe St, Vancouver
(778) 888-2371

Legal Services Society
#400-510 Burrard St
(604) 601-6000

SOURCES Advocacy
#102-13771 72A Ave, Surrey
(604) 596-2311

Pacific AIDS Network
#603-402 West Pender St, Vancouver
(604) 558-1162

PovNet
http://www.povnet.org/

Residential Tenancy Office
5021 Kingsway, Burbaby
(604) 660-1020

Tenant Resource and Advisory Centre
www.tenants.bc.ca
(604) 255-0546 or 1-800-665-1185

St. Paul’s Advocacy
1130 Jervis St, Vancouver
(604) 683-4287

Wilson Heights Advocacy
1634 East 41st Ave, Vancouver
(604) 325-9944

Employment

WorkBC Employment Services
112 West Hastings Street, Vancouver
(604) 872-0770

Megaphone Magazine
121 Heatley Avenue, Vancouver
(604) 255-9701

Aboriginal Connections to Employment
(604) 687-7480

Bladerunners
390 Main Street
(604) 688-9116

Crisis shelter for women

Kate Booth House
(604) 872-0772

Helping Spirit Lodge
(604) 872-6649

Powell Place
329 Powell Street, Vancouver
(604) 606-0403

Rape Relief
(604) 872-8212